InfoLine

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An opportunity to talk with someone who understands the dementia journey can provide vital support. Learn more about our InfoLine service.

A hand reaches to pick up a landline phone with the text "InfoLine" and a yellow gradient.

Call our InfoLine at 1-800-611-6345 or email alzheimer@asns.ca

Every call to the InfoLine is strictly confidential.

Our confidential, toll-free InfoLine service provides an opportunity to speak with someone who understands. We are here to help.

The province-wide InfoLine is provided by a team of knowledgeable and caring staff.

InfoLine provides:

  • Help navigating the dementia journey
  • Ongoing individualized support
  • Registration for Alzheimer Society of Nova Scotia programs
  • Connection to community-based services
  • Culturally diverse materials in multiple languages (print or online)
  • Information about:
    • Any type of dementia
    • Maintaining brain health
    • Getting a diagnosis
    • Planning for the future
    • Maintaining independence
    • Tips and strategies for living well

We support ALL Nova Scotians experiencing any type of dementia.

Eligibility

Call us if you are:

  • Concerned about memory loss
  • Diagnosed with any type of dementia
  • Supporting someone living with dementia

The InfoLine is a service for:

  • Persons living with dementia
  • Care partners/Caregivers
  • Family members
  • Friends
  • Health Care Providers

You may self-refer by calling 1-800-611-6345 and asking for the InfoLine, or emailing alzheimer@asns.ca. Health care providers may provide a direct referral for their clients through our First Link®Direct Referral program.

"We appreciated every talk and every piece of mail. I tell people all the time, there's people you can talk to about this." - InfoLine Client

“From the first phone call [...] to the last, I was greeted by pleasant voices, kind words, understanding and caring.” - InfoLine Client